Frequently Asked Questions
Everything you need to know about building your dream home gym.
How much does shipping cost for heavy equipment?
We offer competitive flat-rate shipping on most orders, and select items or orders over a specific threshold may qualify for free shipping within the contiguous United States.
What is your return policy on gym gear?
We offer a 30-day return policy on most items. Products must be in their original packaging and in like-new condition to be eligible for a refund.
Do you offer warranties on your power racks and barbells?
Yes, we stand by our quality. Most of our power racks feature a lifetime warranty on the frame, while barbells and other accessories carry specific warranties ranging from 1 to 10 years.
Can I pick up my order from a local warehouse?
Yes, we offer local pickup options at our designated warehouse locations. You can select 'Local Pickup' during the checkout process if you are in the area.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through partners like Affirm to help you build your gym now and pay over time.
How can I track my freight shipment?
Once your order ships via freight, you will receive a tracking number and a link to the carrier's website. The carrier will typically call you to schedule a delivery appointment.